FAQs

What is visa on arrival?
Answer: This is one of, if not, the quickest and cheapest ways to get your visa to Vietnam. You just need to fill in our “Online Application Form”, pay the Visa service fee, get your “Visa approval letter” within 2 working days and pick up your visa at your destination airports (Hanoi – Noi Bai Int’l Airport, Ho Chi Minh City – Tan Son Nhat Int’l Airport and Danang – Danang Int’l Airport)

After we obtain the approval letter for you, we will forward you a copy by email or fax. Copies of the same document will be forwarded on your behalf to Vietnam Immigration checkpoints at International Airports only. When you arrive in Viet Nam, the Immigration officers will have those documents ready and will be able to issue your entry visa expediently.

Are there any exceptions with this type of visa?
Answer: Yes, visa on arrival is NOT APPLICABLE to OVERLAND ENTRY . Three international airports in Vietnam that you can get your visa stamp with this approval letter are: Noi Bai International Airport (Hanoi), Tan Son Nhat International Airport (Ho Chi Minh City) and Danang Airport (Da Nang).

Note: If you plan to enter Vietnam by land or cruise, please visit a Vietnamese embassy to get your visa.

What does the approval letter look like?
Answer: A sample of what the approval letter looks like can be found here.

How can I receive my visa approval letter?
Answer: A colored scanned copy of the approval letter will be sent to you by email, so please make sure that you have provided us with the correct email address.
You can also request a copy by fax. In this case, please provide us with your fax number and email it to sales@vietnamvisaonline.com.vn
Note: the approval letter is in PDF format, so please make sure you have the latest version of Foxit Reader in order to open the file.

How long does it takes to get the approval letter?
Answer: In normal case, the approval letter will be processed within Two (2) business days (except Saturday, Sunday and National Holidays). In urgent cases, it can be processed within 4-8 working hours.
Notes: all applications must be submitted before 8.00 AM Vietnam time in order to get it done same day. All applications that are submited after 2.00 PM will be held up to the next day.

What is “approval letter”?
Answer: “Visa approval letter” is a letter issued by the Vietnam Immigration Department (Vietnam Government) that allows you to enter and exit Vietnam for a given time period. With the approval letter, you can pick up your visa upon arrival at one of the three international airports in Vietnam (Hanoi, Ho Chi Minh City and Da Nang).

Before issuing an approval letter, the Immigration Deptarment checks your application very strictly. Therefore, there will be NO chance you are REFUSED at Vietnam airport if you have obtained an approval letter. However, it is strongly advised that you read our website and follow all the instructions carefully to avoid problems at Vietnam airport.

What are the procedures at Vietnam airport?
Answer: Upon arrival at Vietnam’s airport, expect a simple form to fill in. Please remember to bring at least 2 photos of passport size (04*06cm), 25 USD for stamp fee per person (1 month single) and expect about 15 minutes waiting time.

Should I provide you with the exact date of arrival?
Answer: No, not necessarily. The arrival date is the earliest you are to arrive, you can therefore arrive later. The departure date is the last day you have, unless you get a visa extension.

For example: You apply for a 1-month visa and submit your arrival date as Jan 1, 2011, the visa letter will be valid from Jan 1, 2011 – Feb 1, 2011. You can arrive anytime between Jan 1 – Feb 1 but must leave the country by Feb 1, 2011.”

What if my passport expired?
Answer: To apply for a visa to Vietnam, your passport must have at least 6 month validity. Therefore, if your passport is about to expire, please get a new one before applying for a visa in order to avoid unwanted problems at Vietnam airport.

Do I need photo and what is its size?
Answer: Yes, you do. However, photos are required at Vietnam airports only, please remember to bring at least 2 photos of passport size (04*06 cm).

Note: If you do not have time to prepare those photos before your departure, you can also get it at Vietnam airport for 2 USD or less per photo.

Do you require my passport scan?
Answer: In most cases, passport scan is not required for an online visa application. However, if the Immigration office wishes to verify the information you provide, you are required to send them a scan copy of your passport. In such cases, we will notify you by email immediately.

Is the same rate applied for everyone?
Answer: Yes, same fees are applied to anyone who use our service.

What is stamp fee and how much is it?
Answer: Stamp fee or stamping fee is the fee besides service fee which you are required to pay at Vietnam airport in order to get your visa stamped on passport. It is 25 USD for single entry visa (1-3 month) and 50 USD for multiple entry visa (1-3 month).

What if I change my flight and arrive at another airport in Vietnam?
Answer: Visa on arrival works if you arrive at any of the three international airports: Tan Son Nhat (in Ho Chi Minh City); Noi Bai (in Hanoi) and Da Nang (in Da Nang). There is no problem with switching among these airports.

Can I travel without the letter and get the visa as I arrive?
Answer: No, you cannot. In order to board to plane, you need to show the approval letter to the airlines. This letter is also compulsory in order for you to get the visa at the Vietnam airport. Therefore, we recommend that you leave plenty of time to apply for the visa to avoid having to delay or change your flight.

 

Tag: visa vietnam, vietnam immigration, vietnam visa services